Privacy Policy
1. Data protection at a glance
General information
The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data is any data that can be used to identify you personally. For detailed information on data protection, please refer to the privacy policy set out below.
Data collection on our website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find the operator's contact details in the legal notice (Impressum) of this website.
How do we collect your data?
On the one hand, your data is collected when you provide it to us, for example when you contact us by email, telephone or fax.
Other data is collected automatically by our IT systems when you visit the website. This is mainly technical data (e.g. web browser, operating system or time of access). This data is collected automatically as soon as you enter our website.
What do we use your data for?
Some of the data is collected to ensure that the website is provided without errors. We use data that you provide to us to process your enquiries.
What rights do you have regarding your data?
You have the right at any time to receive information free of charge about the origin, recipients and purpose of your stored personal data. You also have the right to request the correction or deletion of this data or the restriction of its processing. You can contact us at any time at the address given in the legal notice regarding this and any other questions on data protection. You also have the right to lodge a complaint with the competent supervisory authority.
2. General information and mandatory information
Data protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.
When you use this website, various personal data is collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.
Please note that data transmission over the internet (e.g. when communicating by email) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.
Information on the controller
The controller responsible for data processing on this website is:
STOCK Rohrgroßhandel GmbH & Co. KG
Industriestraße 22
21481 Lauenburg/Elbe
Germany
Represented by:
General partner: STOCK-ROHRE Verwaltungsgesellschaft mbH
Managing directors: Yannick Stock, Angelika Kommritz, Christiane Stock
Phone: +49 (0)4153 5902-0
Email: info@stock-rohre.de
The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data (e.g. names, email addresses, etc.).
Transfer to third countries
Your personal data is not transferred to countries outside the European Union or the European Economic Area (third countries). Our website is operated exclusively on servers within the European Union or the European Economic Area.
An exception can only arise if you click on the link to Google Maps and thereby leave our website. In this case, Google processes your data under its own responsibility; a transfer to Google LLC in the USA cannot be ruled out. Further information can be found in the section "Google Maps (link)" and in Google's privacy notice.
No automated decision-making
No automated decision-making, including profiling within the meaning of Art. 22 GDPR, takes place.
Withdrawal of your consent to data processing
Where processing is based on your consent, you can withdraw consent you have already given at any time. An informal email to us is sufficient. The lawfulness of the data processing carried out until the withdrawal remains unaffected by the withdrawal.
Right to object to data collection in special cases and to direct marketing (Art. 21 GDPR)
If data processing is based on Art. 6(1)(e) or (f) GDPR, you have the right to object to the processing of your personal data at any time on grounds relating to your particular situation; this also applies to profiling based on these provisions. The legal basis on which each processing operation is based can be found in this privacy policy. If you object, we will no longer process your personal data concerned unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defence of legal claims (objection pursuant to Art. 21(1) GDPR).
If your personal data is processed for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you for such marketing; this also applies to profiling to the extent that it is related to such direct marketing. If you object, your personal data will subsequently no longer be used for the purpose of direct marketing (objection pursuant to Art. 21(2) GDPR).
Right to lodge a complaint with the competent supervisory authority
In the event of breaches of data protection law, data subjects have the right to lodge a complaint with the competent supervisory authority. The competent supervisory authority for data protection matters for our company (based in Schleswig-Holstein) is the Independent Centre for Privacy Protection Schleswig-Holstein (Unabhängiges Landeszentrum für Datenschutz Schleswig-Holstein, ULD). Contact details and further information are available on the ULD's official website at datenschutzzentrum.de.
Right to data portability
You have the right to have data that we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done to the extent that it is technically feasible.
SSL/TLS encryption
For security reasons, this site uses SSL or TLS encryption. You can recognise an encrypted connection by "https://" and the lock symbol in your browser's address bar.
Information, deletion and correction
Within the framework of the applicable statutory provisions, you have the right at any time to receive information free of charge about your stored personal data, its origin and recipients and the purpose of the data processing and, if applicable, a right to correction or deletion of this data. You can contact us at any time at the address given in the legal notice regarding this and any other questions on personal data.
Right to restriction of processing
You have the right to request the restriction of the processing of your personal data. You can contact us at any time at the address given in the legal notice in this regard. Restriction of processing may be considered in particular in the following situations:
- If you contest the accuracy of your data, for the duration of the verification.
- If the processing is unlawful, as a less drastic alternative to deletion.
- If we no longer need your data, but you need it for the establishment, exercise or defence of legal claims.
- After you have lodged an objection pursuant to Art. 21(1) GDPR, for the duration of the balancing of interests.
If you have restricted the processing of your personal data, this data – apart from its storage – may only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or of a Member State.
Objection to advertising emails
We hereby object to the use of contact data published in accordance with the legal notice obligation for sending unsolicited advertising and information material. The operators of these pages expressly reserve the right to take legal action in the event of unsolicited advertising material being sent, such as spam emails.
3. Data collection on our website
Cookies
Our website does not use cookies.
Provision of the website and creation of server log files
Even without the use of cookies, our web server or hosting provider automatically collects data and information from the computer system of the accessing device each time the website is accessed. The following data is collected and stored in so-called log files:
- Browser type and version used
- User's operating system
- User's IP address (deleted or anonymised after 7 days at the latest)
- Date and time of access
- Website from which you are visiting us (referrer URL)
- Page or file accessed
The temporary storage of this data is strictly necessary for the technical provision, IT security (e.g. to defend against hacker attacks) and stability of the website.
Legal basis: Processing is carried out on the basis of Art. 6(1)(f) GDPR (legitimate interest). Our legitimate interest lies in the error-free, stable and secure operation of this TYPO3 website.
The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. In the case of data collected to provide the website, this is the case when the respective session has ended. Data stored in log files is automatically deleted or anonymised after 7 days at the latest. Storage beyond this period is possible; in this case, however, users' IP addresses are deleted or altered so that it is no longer possible to identify the accessing client.
Website support and hosting
1. External outsourcing (agency & web hosting)
The creation, technical maintenance and provision of our website are carried out by an external service provider.
- Web design & support: We work with the internet agency e-presentation (Carsten Eichentopf, Richard-Dehmel-Str. 31a, 22926 Ahrensburg, Germany).
- Infrastructure (hosting): To provide the website, e-presentation uses a rented managed server from ScaleUp Technologies GmbH & Co. KG, Süderstraße 198, 20537 Hamburg, Germany (hereinafter "ScaleUp"). The data of website visitors is therefore processed on ScaleUp's servers within the European Union or the European Economic Area.
2. Purpose & legal basis
The engagement of the agency and the use of the dedicated managed server are based on our legitimate interest in the technically secure, stable and efficient provision and professional maintenance of our online offering (Art. 6(1)(f) GDPR).
3. Data processing & contracts
To ensure the comprehensive protection of your personal data, the data protection agreements required by law have been concluded:
- We have concluded a data processing agreement with e-presentation pursuant to Art. 28 GDPR.
- e-presentation contractually ensures that ScaleUp, as a sub-processor, also complies with the strict European data protection standards and only processes data in accordance with data protection requirements.
4. Data recipients
The data collected in the course of operating the website (in particular server log files such as IP addresses and date/time of access) is processed by e-presentation on ScaleUp's servers.
Data is not passed on to any other unauthorised third parties unless we are legally obliged to do so (e.g. disclosure to law enforcement authorities in the event of a cyber attack in order to investigate criminal offences).
Enquiries by email, telephone or fax
If you contact us by email, telephone or fax, your enquiry including all resulting personal data (e.g. name, contact details, content of the enquiry) will be stored and processed by us for the purpose of handling your request. We do not pass this data on to third parties without your consent, unless required by law or for the performance of a contract.
This data is processed on the basis of Art. 6(1)(b) GDPR if your enquiry is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective and prompt handling of the enquiries addressed to us (Art. 6(1)(f) GDPR).
The data you send us via contact requests remains with us until the purpose for storing it no longer applies (e.g. after your request has been dealt with) or you ask us to delete it. Mandatory statutory provisions – in particular retention periods under tax and commercial law – remain unaffected.
Data transfer upon conclusion of a contract
We only transfer personal data to third parties if this is necessary in the context of processing the contract, for example to the bank commissioned with processing payments.
No further transfer of data takes place, or only if you have expressly consented to the transfer. Your data will not be passed on to third parties without your express consent, for example for advertising purposes.
The legal basis for data processing is Art. 6(1)(b) GDPR, which permits the processing of data for the performance of a contract or pre-contractual measures.
4. Plugins and tools
Google Maps (link)
Our website contains a link to the map service Google Maps. The provider of this service is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter "Google").
The map service is expressly not integrated by automatically loading the map (e.g. via an iFrame or an API interface). It is an ordinary hyperlink. As long as you do not click on this link, no data whatsoever is transferred from you to Google.
By clicking on the hyperlink, you leave our website. Please note that we have no influence on which user data the subsequently accessed Google website stores, how it processes this data or whether it is passed on to third parties (in particular to the parent company Google LLC in the USA).
For the purpose and scope of data collection and the further processing and use of data by Google, please refer directly to Google's privacy notice.
Locally hosted fonts
This website uses the fonts "Maven Pro" and "Molengo". The fonts are installed locally on our server. No connection to servers of Google or other third parties is established.
Last updated: October 2026
In the event of any discrepancy, the German version shall prevail.